Cost

This course is delivered by HFL CI

Following a review of our events and conferences protocols, full CIA member companies are entitled to 3 FREE SPACES! All attendees must pre-register and, given the limited spaces on offer, any withdrawals with less than 5 working days’ notice will incur a £50 penalty. *

The CIA Member rate is £350.00 plus VAT
This rate applies to CIA full Member companies when booking their fourth delegate onwards. *

Please email iph@cia.org.uk or events@cia.org.uk for booking free places.

The Non-Member rate is £390.00 plus VAT

£40 discount for second and subsequent delegates applied at checkout.

About the Event

Measuring current operational performance is the first step toward meaningful improvement.

Financial metrics alone can only reveal so much. Often, deeper technical and operational measures are required to truly understand performance within an organisation.

Drawing on nearly two decades of benchmarking and improvement projects in the process industries, this course introduces key metrics used by Haden Freeman C.I. to evaluate performance across:

Quality – Cost – Delivery (QCD)

Participants will learn how to:

• Collect relevant operational data
• Analyse metrics to understand current performance
• Identify improvement opportunities
• Calculate financial benefits
• Assess what “good” looks like in practice

Special focus is given to:

? OEE (Overall Equipment Effectiveness), including

• The 7 Major Losses of OEE
• Proven improvement strategies to address the 7 Major Losses
• Practical application guidance

Throughout the course, real-world case studies from two decades of implementation projects illustrate how diagnostic metrics drive measurable results.

Who is this course for:

This course equips participants with the tools to measure, analyse and improve operational performance – identifying real opportunities to impact the bottom line.

This course is ideal for professionals who want to gain clarity on operational performance metrics and drive measurable improvement:

• Site leadership team members
• Cross functional improvement teams
• Operational and production managers
• Business improvement/ continuous improvement personnel